DHL Express Return from USA
This product allows you to send us back products from the United States.
Shipment will be done with DHL express service - a courier will pick up the package from your given address.
Please note that in order to send us a package, we will need the following -
1. Dimensions (length X height X width) of the package/ envelope.
2. Print - you need to be able to print the Waybill which we will provide you after setting the shipment.
3. Picking up time - you will need to give us day and time (time frame of 3 hrs.) in which the courier will be able to pick up the shipment.
Free home delivery on every purchase
Two years warranty
Free exchange within 14 days of receipt
Most of our jewelry is ready for shipping.
Custom-made jewelry, such as rings, are made to order - preparation time varies from week to month, depending on the model and gold color and karat.
If you want a specific piece in a shorter time, please contact us over the phone shop or at Whatsapp ♡
Free DHL Express for any purchase - arrives within 5 business days to the US & Europe and within 7 days to anywhere else.
Domestic Shipping & Pick Up (Israel)
Free courier delivery to your doorstep - arrives within 3 business days to all parts of the country.
Free self-pickup from the Tel Aviv shop (57 Shabazi st.).
Need a gift for today? You can order express delivery from now to now by phone coordination with our shop.
Full warranty for all jewelry and settings for 2 years.
Cleaning and renewing for Gold jewelry at no cost with no time limit.
Warranty is valid only as long as the jewelry is reasonably maintained, and is invalidated in the event the jewelry is repaired by a party other than She-Ra workshop.
Replacements & Returns
The jewelry can be replaced as long as it was unused, and in its original packaging within 14 days of receipt. We would be happy to offer you another piece of jewelry or store credit for future use.
A monetary refund will be given within 5 business days less a cancellation fee at a rate not to exceed 5% of the transaction price, or $30, whichever is lower.
* Does not apply to custom jewelry.
** Return shipping of jewelry to the shop in case of return or exchange will be done at the Customer's expense.
All our jewelry are made of solid 14/18 karat gold.
We set only diamonds and high-quality gems in our jewelry:
✦ Natural white diamonds of high cleanliness - VS and over, cut ideally in various shapes; Round Brilliant cut, Princess cut, Pear cut, Baguette cut, Oval cut and more. The color of the inlaid diamonds is high white F in diamonds up to 0.10 carats, and in larger diamonds within the D-H range.
✦ In other models, we feature natural cognac colored diamonds – with a rich and unique brown color, black diamonds and high-quality gems such as sapphire, ruby, emerald, aquamarine and onyx.
✦ We provide a certificate from the IGL Diamond Institute for diamonds over 0.25 carats.