The most accurate way to measure your finger is by using a gauge at a jewelry store. Measurement is not possible through a measuring tape or a ruler. You are more than welcome to come to our shop in Neve Tzedek or you can order ourRing sizerand measure your finger.
Some jewelry is in stock and ready to be shipped. Some are custom-made jewelry such as custom-sized rings, or ones with name engraving. Custom-made jewelry is crafted per order – Crafting time takes between a week to a month, depending on the model and material. In case you would like the jewelry within a shorter period, please contact the store either via the phone or through WhatsApp.
It is very important to us that you enjoy the jewelry over time, and therefore you should know some details about our warranty, the materials from which the jewelry is made, and how to maintain it.
Jewelry Handling & Warranty:
✦ It is recommended to keep the jewelry in a dry, ventilated place, not in the bathroom or the original box over time.
✦ Our jewelry can be cleaned and renewed at our store at any time at no cost.
✦ Within 2 years of purchase, we will replace gems that go missing as a cause of manufacturing defects.
**Warranty is valid only as long as the jewelry is reasonably maintained, and is invalidated in the event the jewelry is repaired by a party other than She-Ra Store**
✦ Gold jewelry made of 14/18 karat gold. As the karat count increases, the meaning is that there is more pure gold within the alloy, and therefore the jewel will be of higher quality and stronger yellowish color.
✦ We set only diamonds and high-quality gems in gold jewelry:
Natural white diamonds of high cleanliness – VS and over, cut ideally in various shapes; Round Brilliant cut, Princess cut, Pear cut, Baguette cut. The weight of diamonds in the jewel is also measured in carats, one carat = 100 points. Under the product description on the website, you will find details of the diamonds inlaid in it and their weight . Diamonds smaller than 1 carat will be estimated in weight unit points. The color of our diamonds is high white F in diamonds up to 0.10 carats (= 10 points), and in larger diamonds within the D-H range. In other models, we feature natural cognac colored diamonds – with a rich and unique brown color, black diamonds and high-quality gems such as sapphire, ruby, emerald, aquamarine and onyx.
✦ We provide a certificate from the IGL Diamond Institute for diamonds over 0.25 carats.
✦ DHL Express (deliver to your doorstep) – arrives within 3-5 days.
✦ Shipping by registered mail usually arrives within 2 weeks to the post office nearest to you (up to 21 business days, usually well before).
Domestic Shipping (Israel)
✦ Expedited delivery by courier to your doorstep arrives within 3 business days.
✦ Same day express delivery can be ordered by calling the shop 054-4557799.
The jewelry can be replaced as long as it was unused, and in its original packaging within 30 days of delivery/ pick up. We would be happy to offer you another piece of jewelry or store credit for future use.
A monetary refund is possible within 10 days of delivery/ pick up, less a cancellation fee at a rate not to exceed 5% of the transaction price, or 100 NIS, whichever is lower.
*Does not apply to custom jewelry.